How VoIP can help organizations during the COVID-19 pandemic

April 1st, 2020

With COVID-19 now a full-blown pandemic, it’s increasingly important to stay up to date with the latest news and developments. The same applies to organizations worldwide — management and staff need to be able to communicate effectively to avoid misunderstandings that could prove fatal to operations in this time of crisis. Voice over Internet Protocol […]

Cloud services in demand due to pandemic

March 27th, 2020

Providers of cloud-based services are experiencing a steep increase in demand these days, as the COVID-19 pandemic goes global. Because of the pandemic, many employees are working from home, relying on digital productivity and collaboration tools to get their job done. What does this mean for all of us? Even before the pandemic, many companies […]

3/24/2020: CCR Remote User Strategy

March 27th, 2020

Dear Clients,

we are reaching out this morning to inform you of CCR's Remote User Support Strategy, and the options you can choose from. If you have any questions, please do not hesitate to reach out.

For Non-Corporate assets, CCR can support you via two methods:

No CCaRe Agent

Help Desk support services remote access via an Ad-hoc connection
No local recommended security
All support services are T&M

Installed CCaRe Agent/Antivirus/OS Patching/Device Based Firewall

CCR installs a CCaRe Agent
CCR installs our Corporate Antivirus solution
CCR, via our Antivirus solution, activates a device base Firewall
CCR installs only critical security patches (Windows 10 Home Edition excluded as Microsoft does not allow 3rd party patching for Home Versions)
All support services for this user and business scenarios are included
All support services for home networks, printers and non-business critical applications are billed T&M
$15 per device per month, billed on a calendar month by month basis

For Corporate Assets already included as part of a CCR CCaRe Managed services agreement:

All support services for user/device and business scenarios are included at no additional fee
All support services for home networks, printers and non-business critical applications are billed T&M

3/23/2020: Ongoing Coronavirus Scams

March 27th, 2020

Dear Clients,

As we continue to navigate through this difficult time, as your IT Providers, we wanted to warn you of some ongoing Coronavirus related scams. These scam artists profit most during a time of heightened panic and stressful situations, using various tactics to grab your attention.

3/13/2020: A Note From CCR’s CEO About The Coronavirus

March 27th, 2020

Dear Clients,

As your Managed Service Provider, we understand the importance our company plays in providing IT Support to your business. We are aware of the Coronavirus (CVOID-19), and taking the precautionary measures as we continue to closely monitor the situation.

Keeping Your Business Safe: Be Aware of These Ongoing Scams!

March 26th, 2020

As we continue to navigate through this difficult time, as your IT Providers, we wanted to warn you of some ongoing Coronavirus related scams. These scam artists profit most during a time of heightened panic and stressful situations, using various tactics to grab your attention.

Work as a Team from anywhere with Microsoft Teams!

March 26th, 2020

With the ongoing changes from the Coronavirus, many businesses have been forced to make changes in their weekly work routines. This includes “where” employees are working from with new restrictions put in place as of Monday, March 23rd.

With over 80 CCR team members in three different offices, and numerous onsite technicians, we understand the stress you are feeling.

How businesses are impacted by COVID-19

March 25th, 2020

Businesses and consumers are facing a lot of uncertainty because of the coronavirus pandemic. As COVID-19 continues to spread, the only thing that seems certain is that it will impact businesses, particularly the way they operate and use technology. Increased reliance on communications technology The need for remote interactions and stronger communications technology will inevitably […]

Working From Home: 10 Tips To Work From Home Securely

March 25th, 2020

It's time for some Work From Home (WFH) Technology Tips: Today's Topic...Security!

While working from home is a great alternative to working in the office, it's crucial to remember the importance of security!

Is your Wifi network secure?
Are you using Mutli-factor Authentication (MFA) to ensure that your other people aren't accessing your accounts?
How trustworthy is that password you're using?

We've got 10 tips to help you stay secure while working from home! Click the link below to view the document:

10 Tips To Work From Home Securely

Avoid losing your business to data loss. Get our FREE eBook to learn how.Download Now!
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