Cloud VoIP – Features

Cloud VoIP – Features

CCR Cloud VoIP is Packed with ALL the Features your Business needs...without the ones you don't!

  • Standard, Cloud, Softphone and Mobile Extensions
  • Standards-based SIP phones from Polycom, Yealink, Cisco and others
  • Call Center ACD and Queueing - Right-Sized
  • Unified Messaging (UM) including Voicemail to Email/Text, Find-Me
  • Unified Communications (UC) including Presence, Chat/Text, Video
  • Phone Numbers - Take yours with you...OR get new!
  • Easy and Secure Management Interface from ANY Internet Browser on the planet
  • Reporting and Monitoring - Right-Sized
  • API Integrations to:  Outlook, Salesforce, Web Click to Dial, Screen Pop
  • SIP Trunking
  • Hosted Fax
  • Flexible Call Routing, Time-of-Day Routing, Auto Attendants, Ring Groups

In addition, as CCR VoIP is a Managed Solution by our Converged IT experts, you also get:

  • Optimization of your internet connection(s) and traffic
  • Quality of Service (QoS) and Bandwidth Management to support real time applications such as voice and video
  • Maximize your valuable business asset, the internet, by controlling which applications get priority or access
  • Quick and Effective Troubleshooting and Problem Resolution
  • Redundancy and Failover of services from/to primary and secondary network/internet connections

Cloud VoIP Features